As business owners who provide work to our clients / customers / patients, it's really important that we understand their expectations, what they want to do and ... meet it.


Nothing will turn a customer / client / patient away more quickly than asking for one thing and getting something else.

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About the Author Charly Dwyer

Charly has more than 30 years experience in the IT industry ranging from hands-on technical, to high-level business management, Charly has installed and configured computing equipment and has managed business contracts in excess of $25 million dollars.

As a result, Charly identifies the best way to integrate solutions and technologies for the most cost effective way to achieve a businesses outcome.

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