Are You Struggling Managing Your Team, Your Business, Suppliers And Delivering Results To Customers?

As a business owner, you probably don't want to have to worry about all the intricate ins and outs associated with getting your website operational and your business online.

Let's face it, you've got more important things to do, like actually delivering your own business.

What you need is someone you can trust to get things done in a cost effective and productive manner.

That's where Ask Charly Leetham comes in.

Kerryn Sonnet

I would recommend Charly in a heartbeat for resolving complex website issues, integration, business processes, consultation and project management. 

What Is An Online Business Manager (OBM)

This is a great question! What exactly is an Online Business Manager, or OBM for short?  

An OBM directs daily operations on behalf of the business owner. As the title suggests, the role is virtual to manage daily tasks; deliveries; projects; and collaborations among team members. An Online Business Manager is also responsible for team performance and finally, they set goals and indicators to measure the team’s progress and adjust strategies to deliver the best possible outcome. 

Project Management

Online Business Manager's manage and oversee the launch and implementation of virtual projects, including website upgrades; subscriptions; and marketing campaigns.

Operations Monitoring

OBMs monitor basic operations and maintain relationships with clients.

An OBM also controls delivery outcomes and assist your team to meet their deadlines.

Performance & Time Tracking

OBMs work with the Business Manager / Owner to identify appropriate Key Performance Indicators (KPIs) for projects and monitor the team’s performance to improve and adjust strategies.

About Charly and the Ask Charly Leetham Team

Charly is a multiple award winning, IT professional with a passion for helping people overcome their technology challenges. With more than 30 years experience in the IT industry, ranging from hands-on technical, to high-level business management, Charly has installed and configured computing equipment and has managed business contracts in excess of $26 million dollars.

She believes that businesses should use technology to support their business plan and not, necessarily, drive how business is done. As a result, Charly looks at the best way to integrate different solutions and technologies for the most cost effective way to achieve a businesses objective. 

The Ask Charly Leetham team is primarily focussed on the Information Technology and Customer Support side of a business however, Charly works with the Business Owner to ensure that the IT systems align with and support the other parts of the business (Finance, HR, Marketing etc).

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