Selling – Do You Seek To Delight The Customer? (2024/104)

You've won the job - CONGRATULATIONS! Here's where you get to really show what you're made of... but do you? Do you seek to delight your customer or

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Selling – The Follow Up (2024/103)

You've sent your proposal or quote and it's time to hurry and wait! This is where you need to determine that fine balance between asking for updates and

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The Leadership Skills Needed Today – With Thom Dennis (S2024, E10)

Thom Dennis, from Serenity in Leadership and Charly Leetham talk about leadership, what's good and not so good today, what's creating good things and what's leading us down

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Selling – Read The Request (2024/102)

When someone sends you a request for work, take the time to truly understand the issues and what they're asking for. Be sure to clarify the requirement with

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Selling – Establish The Need (2024/101)

Before giving people the 'answer' to their problem, it's best to find out what the problem is. Sure, you'll get some sales, but if you want longevity with

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Selling – Develop The Relationship (2024/100)

There's so much more to selling than just saying 'buy myself'. Good sales people understand the importance of developing a relationship first.Join my locals community and strike up

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Earn Your Leadership (2024/99)

Earn Your Leadership Every Day - Michael JordanWhat is it that you do, each day, to show that deserve the title of "Leader"? Are you mindful that it's

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What’s The Purpose Of A Business (2024/97)

The Purpose Of A Business Is To Create A Customer - Peter DruckerIt's so simple it's astounding. Beyond our Mission Statements, Visions, Goals and Objectives - this is

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What’s Not Comfortable? (2024/98)

The Most Important Actions Are Not Comfortable - Tim FerrisWe've all heard it said - to grow you need to get out of your comfort zone... is that

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Review of A B2B Website – With Callum Armstrong (S2024, E11)

Callum Armstrong, from Paste and Publish, and Charly Leetham review a B2B website. Callum shares his wisdom and provides some excellent, actionable points straight away.*** Paste and Publish

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