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Getting The Best Support Possible: Help Your Provider Help You

April 2, 2014 by Charly Leetham Leave a Comment

Help Yourself

I was initially going to call this article, “How Best To Work With Your Techie”, but after speaking with a number of small business owners, I’ve decided that calling it “Getting the best support possible” was more appropriate. As a service provider, we are often challenged in providing top notch support because we simply can’t […]

Filed Under: Business Tagged With: best support possible, get the most out of your service provider, getting good support

Business Tools: Automating WorkFlows

November 9, 2013 by Charly Leetham Leave a Comment

OneSAAS - Automate your workflows

There are so many business tools available to help make managing and running your business easier (I shared some of these business tools here).  One of the challenges that I deal with in using different systems is automating workflows to get appropriate data and information between these systems in an effective and efficient manner.  Here’s an […]

Filed Under: Business, Cloud Computing Tagged With: automating workflows, integrate disparate systems, onesaas, software as a service

TEDx Canberra 2013 – Speaker Prep

September 9, 2013 by Charly Leetham Leave a Comment

TEDx What Will You Do Differently today?

What do: a Slam Poet a Social Researcher a Friend of SmartPhones a De-miner a Bat Guy Story Gatherers an Energy Nerd an Interplanetary Explorer a Science Technologist a Leader Differentiator have in common?  Not a lot really, except that they were just some of the awesome speakers from TEDx Canberra on September 7th.

Filed Under: Business Tagged With: ideas worth sharing, TEDx, TEDx Canberra

Small Business: Tools Your Business Should Use

June 30, 2013 by Charly Leetham Leave a Comment

It's all about processes

There are certain tools your business should use that support its day to day management and growth.  Today, I share some of the tools that I use (and have previously used) to help keep my business on track. Tools Your Business Should Use: At a high level the tools you choose for your business should […]

Filed Under: Business Tagged With: accounting systems, askcharlyleetham.com+small-business-tools-your-business-should-use, financial management, invoicing systems, workflow management

Call To Action: The Importance To Small Business

May 13, 2013 by Charly Leetham Leave a Comment

Call To Action: Why it's important for your business website

Knowing what call to action to put on website will be the difference between a real workhorse or a pretty pony that your business owns. I do a lot of work with people before we even start creating their website to determine what we need to layout and what elements to include.  It’s no use […]

Filed Under: Blogging, Business, Business Marketing Tagged With: action, business, call to action, social media call to action, to

Your Own WebTV Show? Podcasting For You…

March 25, 2013 by Charly Leetham Leave a Comment

Without a doubt, meeting people in person is the best way to build connections and covert people from prospects into customers and then into long term customers.  This builds on the Know You, Like You, Trust You principle – when all three align, trust is developed and your target audience will buy from you. However, […]

Filed Under: Business, Podcasting Tagged With: create your own WebTV show, janet beckers, webTV, wonderful web tv

Collaborative Consumption – Getting Things Done In The Real World

March 24, 2013 by Charly Leetham Leave a Comment

What's Mine Is Yours - Collaborative Consumption

Collaborative Consumption – getting things done in the real world.  Just what does that really mean?  I had no idea what the term meant until I had the pleasure of attending a Women In Property and Construction breakfast the other day, thanks to Her Canberra and listening to Rachel Botsman (author of What’s Mine Is Yours: The Rise […]

Filed Under: Business Tagged With: collaborative consumption, new world order, online to offline, what's yours in mine

Google Reader Retires – Now What Do We Use?

March 16, 2013 by Charly Leetham 2 Comments

Google Reader will be retired on July 1, 2013.  According to Google News today through the Official Google Blog: We launched Google Reader in 2005 in an effort to make it easy for people to discover and keep tabs on their favorite websites. While the product has a loyal following, over the years usage has declined. So, […]

Filed Under: Business, Google Tagged With: feedly, google feed reader, pageflip, rss feed reader

Communication, email and phone calls

February 25, 2013 by Charly Leetham 3 Comments

Have you fallen into the trap of  what I call ‘easy communication’?  Do you rely on sending emails, SMS (text) messages, Facebook or Google Plus messages or even Tweets to connect with the people in your life – customers and family alike? Do you sometimes feel like you’re being ignored? I know that I have […]

Filed Under: Business Tagged With: communication, communication strategies, effective communication, email, phone calls, phone calls vs email

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