Join Charly Leetham and Gail Budden as they explore the challenges of building and maintaining high-performing teams for exceptional customer service.

They share insights on navigating situations when key talent is unavailable due to personal commitments or health issues and discuss strategies for managing and overcoming setbacks when team members fall short.

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About the Author Charly Dwyer

Charly has more than 30 years experience in the IT industry ranging from hands-on technical, to high-level business management, Charly has installed and configured computing equipment and has managed business contracts in excess of $25 million dollars.

As a result, Charly identifies the best way to integrate solutions and technologies for the most cost effective way to achieve a businesses outcome.

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