How do I send people to a thank you page after entering their details on my Mailchimp signup form?

July 15, 2011
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Charly Dwyer

4 comments

I have recently started using Mailchimp. It’s in the sidebar of my website (https://downunderdolls.com.au) and when someone signs up and clicks the submit button I’d like them to be taken to a thank you page that says to watch for a confirmation email soon. But currently when they click the submit button, it looks like nothing is happening. They’re added to the list and sent a confirmation email, but it looks as though nothing happened. When I tested it I received three confirmation emails as I had clicked submit three times…. How do I send people to a thank you page after entering their details on my Mailchimp signup form?

About the Author Charly Dwyer

Charly has more than 30 years experience in the IT industry ranging from hands-on technical, to high-level business management, Charly has installed and configured computing equipment and has managed business contracts in excess of $25 million dollars.

As a result, Charly identifies the best way to integrate solutions and technologies for the most cost effective way to achieve a businesses outcome.

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  1. Hi Melinda, that’s a great question and I have a question in return for you before I answer the question.  How have you put the form into you sidebar?  Are you using a WordPress plugin that connects to your Mailchimp account, or have you copied and pasted the code from Mailchimp?

    If you can let me know that information, I can help you with an answer.

    Reply

  2. Great – worked it out then.  You have two steps to do:

    The first thing is to disable the Javascript on the form.  The Javascript allows for ‘inline’ submission which is why the form doesn’t redirect.  To disable Javascript on the form submission:

    Login to your Mailchimp Dashboard
    Go To Lists
    Click on View List for the list that you want to add the form for
    Click on For Your Website
    Click on Signup Form Embed Code
    Set the settings you require;
    Under the Enhance Your Form section, check the Disable All Javascript
    Click Create Embed Code
    Copy and Paste the code into your sidebar widget

    (image below shows what to do on this screen)

    The second thing is to set the redirect link for the form:

    From the List Dashboard
    Select the Create Forms Options
    Under the forms & response emails section, in the dropdown menu select “Signup Thankyou Page”
    In the text field under the dropdown menu, labelled “Instead of showing this thank you page, send subscribers to another URL”, paste the url to your thank you page.

    (image below as well)

    Hope that helps…..

    Reply
{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}