What One Tech Task Should You End Before 2026? (2025/659)

Have you ever received a notification that looked like your tech was hurling abuse at you? 

friend of a friend sent Charly a screenshot of their Apple Fitness notification displaying what appeared to be profanity, and the mystery needed solving. In this lighthearted Boxing Day episode, Charly explains what personalisation tokens are, why they sometimes fail spectacularly, and how to avoid embarrassing automation mishaps in your own business communications.

In this episode, Charly covers:

✅ What the mysterious %@ symbol actually means in app notifications
📌 Why personalisation tokens break and display placeholder text instead of names
🛡️ The importance of testing automations with varied name formats including hyphenated, accented, and long names
✅ A classic QA testing joke that every tech person will appreciate

Book a Free 30minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)

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About the Author Charly Leetham

Charly Leetham has been in technology for over 40 years - from earning her amateur radio license at 13 to founding and running Ask Charly Leetham, a digital services business serving small businesses worldwide. After losing $1 million in a franchise failure, she rebuilt from scratch and has kept her business running for nearly two decades through skill, systems, and relentless practicality.

She hosts the podcast Rise and Shine - Your Business Tech Boost with Charly Leetham and speaks about what it actually takes to build businesses that work and last - not just look good on paper.

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