When someone leaves your team, what happens to their Microsoft 365 license and email?
In this episode, Charly walks through the smart and secure way to free up a license without losing access to important inbox content.
Here’s what you’ll learn:
Why deleting the user immediately can cause problems How to convert a user to a shared mailbox — step-by-step What happens to inbox access and login after conversion How to reassign the freed-up license to a new team member Best practices for reviewing old emails and cleaning up
Ideal for business owners managing licenses and users in Microsoft 365.
This process protects sensitive emails and ensures continuity when staff changes.
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