AI can be a powerful tool in your business — but only if it's used properly.
In this episode, Charly gets real about her frustrations with poorly implemented AI chatbots and support systems. This candid talk is full of lessons for any business thinking about automating customer service.
You'll hear:
Why customers are fed up with AI chat support Common mistakes businesses make when implementing AI The true purpose of AI — and who it should serve What “know, like, and trust” really means in an AI world
Learn how to avoid alienating customers and ensure your AI solutions help instead of hinder.
Join my locals community and strike up a conversation about the topic
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