You've won the job - CONGRATULATIONS! Here's where you get to really show what you're made of... but do you? Do you seek to delight your customer or do you do the bare minimum?

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About the Author Charly Dwyer

Charly has more than 30 years experience in the IT industry ranging from hands-on technical, to high-level business management, Charly has installed and configured computing equipment and has managed business contracts in excess of $25 million dollars.

As a result, Charly identifies the best way to integrate solutions and technologies for the most cost effective way to achieve a businesses outcome.

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