Zoho Mail Shared Mailbox: Who Do Replies Send As? (2026/739)

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Charly Leetham

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Someone left a question on one of my YouTube videos about Zoho Mail shared mailboxes, and it was a good one, so today I go and answer it properly. If a person replies from a shared mailbox, does that reply go out from the shared mailbox address or from their own address?

What a great question, lets find out.


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About the Author Charly Leetham

Charly Leetham has been in technology for over 40 years - from earning her amateur radio license at 13 to founding and running Ask Charly Leetham, a digital services business serving small businesses worldwide. After losing $1 million in a franchise failure, she rebuilt from scratch and has kept her business running for nearly two decades through skill, systems, and relentless practicality.

She hosts the podcast Rise and Shine - Your Business Tech Boost with Charly Leetham and speaks about what it actually takes to build businesses that work and last - not just look good on paper.

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