Many small businesses forget that, after a sale, their customers want to know that the sale is not the end of the relationship. Follow up and follow through will ensure that most a small business will retain customers and encourage ongoing purchasers. I remember reading somewhere, that keeping an existing customer costs 7 times less […]
Set Yourself Apart by Letting Your Clients Know That You Care
by Guest Blogger, D’vorah Lansky This is my 3rd of 3 posts as a guest blogger on your site. I’d like to again thank Charly for having me as a guest. Today I’d like to share with you and excerpt from my new book, Connect, Communicate, and Profit. If you enjoy it, you’ll have the […]
